SHIPPING + RETURNS
Find the answers regarding shipping and returns here. Did not find what you are looking for below? Feel free to contact us. Please note: We do not honor returns for buyer's remorse, purchasing incorrect sizes of items or returns for items without defect. To initiate a return, please email us at glow@fajrflair.com or fill out our contact form within 25 days of receipt of delivery.
Do you ship internationally?
Not yet! But, God willing, soon!
How to Return an Item
To initiate a return, please email us at glow@fajrflair.com or fill out our contact form within 25 days of receipt of delivery. Claims deemed an error on our manufacturer's part are covered at their expense.
Incorrect Mailing Address
Please verify shipping address is correct before checking out completely. FAJR FLAIR is not responsible for shipped items or returns due to incorrect addresses.
Is shipping available to a P.O. Box?
We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.
25 days to Return/Exchange
Misprinted/damaged/defective items can be returned or replaced (with same item) if submitted within 25 days after the product has been received. For packages lost in transit (tracking states undelivered), all claims must be submitted no later than 25 days after the estimated delivery date.
Include Photo of item
Our manufacturer may require a photo to be submitted with your problem report to begin a reshipment. Send a photo of the item to glow@fajrflair.com. It is always best to include photos with your initial problem report to avoid delays.
What is the typical USA shipping timeline?
Post fulfillment (2-7 business days), the average shipping time is 4 business days depending on the delivery destination.
A Message from FAJR FLAIR
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We value you!
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